Lenders, We Are Listening

Since launching Zillow Mortgage Marketplace a little over a month ago, we’ve received all sorts of recommendations and feedback from our users. We have been busy fixing a few things since then, but we’ve also recently added features the our lender community has asked for. We appreciate the great suggestions we’ve received and hope the new offerings we added will be useful tools for the 2,000+ lenders in the marketplace. Here they are:

Quote Pre-fill
This is a time-saving feature that allows you to name quotes when you submit them so you can re-use those quotes to pre-fill fields for future quotes. The quote pre-fill feature automatically fills in all fields except for interest rate, saving you time if you’re are quoting the same loan multiple times (like a template). There is also a message pre-fill that lets you save notes to borrowers and customize them as needed. All of this functionality can be found on the Create Quote page.

Loan Quote Flags
We’ve made it easy for lenders to tell us if they see an inaccurate quote or one that otherwise violates the marketplace code of conduct. We’re learning that one of the benefits of a transparent mortgage marketplace is the fact that professionals will keep each other honest. This feature allows anyone to flag quotes by clicking on the “Flag quote” link under the Tools section on the left-hand side of the Quote Details pages. Flags alert Zillow’s moderators who will review the flagged quote. Don’t forget that lender reviews that don’t meet the requirements discussed in the code of conduct can also be flagged by clicking on the “flag content” directly under the review.

Lender Leaderboard
Ok, so this wasn’t requested, but we thought it would be fun to showcase the top lenders in Zillow Mortgage Marketplace based on the quality and number of reviews they’ve received. You can view the leaderboard on the lender home page, the loan request search page and a few other places in the marketplace.

Thanks again to our lenders for making the marketplace site a success. We will continue to work on improvements to the site so please keep the suggestions coming!