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Jan

22

Do not adjust your monitor … Zillow.com will be back ASAP.

By: David Gibbons, Director of Community Relations | January 22, 2008 |

Update (@ 15:10) Zillow is back to normal and searches are working well. Sorry for the inconvenience and thanks for hanging in there with us while we repaired this problem.

Update (@ 14:38) You should now see the Zillow.com home page again. Search functionality is not yet working; we apologize for the inconvenience. In the meantime, if you’ve claimed your home, you will find your Zestimate and a link to your home’s detail page in your favorites. And here are links to a few interesting recent threads in Zillow Discussions while you wait:

Update (@ 14:22) We’re still investigating search related issues but you should be able to access other site sections. Why not check out some of the recent debates in Zillow Discussions while you wait.

A short while ago, we started to see a massive load on our servers which started to impact site performance. We’ve taken the site down and are working to resolve the problem. We’ll be back with an update when we have more news.

Stumble it!

Topics: Zillow |

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Comments

4 Comments so far

  1. james on January 22, 2008 3:24 pm

    I think that Zillow has gotten slower over the last 2-3 weeks..not including today’s snafu..I think that after the 1st of the year the ability to use Zillow has sucked. The site is slow, it takes forever to load and I won’t use it anymore in the future

  2. David Gibbons on January 22, 2008 4:13 pm

    james -

    Sorry to hear that but thanks for the feedback. Our operators measure speed (latency) constantly. I just checked their logs and there hasn’t been a change to latency recently. Is it possible that network configurations changed on your end at all?

  3. harry brown on February 19, 2008 9:07 am

    This site has ceased to search function for the past secveral days. any explanation?
    Thanks

  4. David Gibbons on February 19, 2008 3:20 pm

    harry brown -

    Sorry to hear of you struggles. The site is working fine. Please check whether any of these troubleshooting tips resolve the problem:
    http://tinyurl.com/28aoa5

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